RAVEN Negotiation
When negotiation skills are required, rather than just direct demands or giving in.
Structure negotiations in such a way that clarity, flexibility and goal orientation are maintained, even if there is resistance or different interests.
When does this fit?
When several interests have to be brought together in a negotiation or difficult vote without losing sight of the actual goal.
Priority in the path
This node becomes especially important when conflict with others describes the actual situation.
What this is about
RAVEN is the McKay Workbook's negotiation framework: a set of principles for approaching interpersonal conflict with both parties' needs in view. RAVEN stands for Relax (accept conflict calmly, breathe before responding), Avoid the aversive (monitor and avoid threatening, blaming, or contemptuous behavior), Validate the other person's needs (focus on a mutually fair outcome), Examine your values (consider what you want not just from the conflict but from the relationship), and Neutral voice (keep anger and contempt out of the tone).
RAVEN functions as a relational attitude to enter negotiation with, before specific solutions are explored. It operates on the premise that effective negotiation begins with each party accepting that the other person has valid needs.
Continue in practice
Explore and apply
These nodes are the next meaningful continuation when you want to move on from the current concept.
Understanding and acting in conversation
RAVEN organises the approach to negotiation. Active listening helps clarify the other person’s position and needs; validation makes their perspective understandable without automatically implying agreement.
Assertive Listening
Shared topic
When you have to actively understand what the other person really means, needs or fears.
Also in: Mindfulness
Validation
Shared topic
When a condition must first be understood before discussion or change can take place.
Also in: Mindfulness · Emotion Regulation
Sources and references
Show where this node comes from and how source-near or practice-near it is.